- +1 408-569-8974
- info@indussi.com
Privacy
1. Company Information
This Privacy Policy applies to:
- Indussi LLC, a California-based structural engineering drafting company
- Address: 5064 Blacksand Road, Fremont, CA 94538
- Phone: +1 408-569-8974
- Email: info@indussi.com
Indussi provides rebar detailing, structural steel detailing, estimation, tilt-up panel drawings, and solar panel roofing system drawings to contractors, structural engineers, and construction companies across the United States.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Submit a quote request or contact form on our website
- Email, call, or text us directly
- Engage with us via LinkedIn or other professional platforms
- Enter into a service agreement with us
This may include your name, job title, company name, business address, email address, phone number, and details about your project.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type, operating system, and device type
- Pages visited, time spent on pages, and referring URLs
- Form submissions and interaction events
2.3 Information from Third Parties
We may receive information about you from third-party sources such as LinkedIn, business directories (e.g., CRSI member directories), or referral partners, solely for the purpose of providing our B2B services.
3. How We Use Your Information
We use collected information to:
- Respond to quote requests and project inquiries
- Deliver contracted detailing, estimation, and drafting services
- Send project updates, revisions, and service-related communications
- Communicate via SMS, phone, or email (where you have consented)
- Maintain and improve our website and operations
- Comply with legal and regulatory obligations
- Analyze usage patterns to improve service quality
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. SMS / Text Message Communications(A2P Compliance)
IndusSi may send text messages (SMS/MMS) to individuals who have provided express written consent to receive communications via text. This section governs our SMS practices in compliance with the Telephone Consumer Protection Act (TCPA), the A2P 10DLC messaging standards of the CTIA, and applicable carrier requirements.
4.1 How You Consent to SMS
You may consent to receive SMS messages from Indussi when you:
- Submit a contact or quote form on our website and check the SMS consent checkbox
- Provide your mobile number and verbally or in writing agree to receive text messages during a business conversation
- Reply YES or START to an initial opt-in text message sent by Indussi
4.1 Nature of Consent
Consent to receive SMS messages is not a condition of purchasing any service from Indussi. You may engage with and purchase our services without consenting to marketing or promotional text messages
4.1 Opt-Out Rights
You may withdraw your consent to receive SMS messages at any time by:
- Replying STOP, QUIT, CANCEL, END, or UNSUBSCRIBE to any text message you receive from us
- E-mailing info@indussi.com with the subject line “SMS Opt-Out”
- Calling us at +1 408-569-8974 and requesting removal
Upon receiving your opt-out request, we will process it promptly, send you a final confirmation text, and will not send further SMS messages except where required by law.
4.4 Data Handling for SMS
We do not share, sell, or transfer your mobile phone number or SMS opt-in data to any third party for their marketing purposes. Phone numbers collected for SMS communications may be shared only with our SMS technology platform providers (such as Twilio or HighLevel) strictly for the purpose of delivering messages on our behalf, under confidentiality obligations.
5. Email Communications
We may send you service-related emails (e.g., quote confirmations, project updates) and, with your consent, business development or promotional emails.
All marketing emails will include a clear unsubscribe mechanism.
To opt out of marketing emails, click the “Unsubscribe” link in any email we send, or email us at info@indussi.com. Service-related emails (e.g., invoice delivery, drawing submissions) may continue as necessary to fulfill your contract with us.
6. Sharing of Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted technology vendors (CRM, email platforms, SMS providers) who process data solely on our behalf under strict confidentiality agreements
- Legal Compliance: When required by law, court order, or governmental authority
- Business Transfer: In connection with a merger, acquisition, or sale of business assets, with prior notice to you where possible
- With Your Consent: For any purpose you explicitly authorize
We explicitly prohibit our service providers from using your data for their own marketing purposes.
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Maintain our business records and fulfill contractual obligations
- Comply with applicable legal, tax, and regulatory requirements
SMS opt-in and opt-out records are retained for a minimum of 4 years in accordance with TCPA record-keeping requirements. When data is no longer needed, we delete or anonymize it securely.
8. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Support form functionality and lead capture tools
You may disable cookies through your browser settings, though doing so may affect website functionality. We may use third-party analytics tools (such as Google Analytics) which set their own cookies. Please refer to those providers’ privacy policies for more information.
9. California Privacy Rights (CCPA)
As a California-based company, Indussi complies with the California
Consumer Privacy Act (CCPA). If you are a California resident, you have the following rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to Delete: Request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out of Sale: We do not sell personal information, so this right is inherently satisfied
- Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights
To exercise your CCPA rights, please contact us at info@indussi.com or +1 408-569-8974. We will respond to verified requests within 45 days.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted communications, access controls, and secure data storage practices.
However, no method of transmission or storage is 100% secure. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.
11. Third-Party Links
Our website may contain links to third-party websites (e.g., LinkedIn, industry associations). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
12. Children's Privacy
Our website and services are directed exclusively to business professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.
When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website or services following the posting of changes constitutes your acceptance of the revised Privacy Policy.
14. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact:
- Indussi LLC
- 5064 Blacksand Road, Fremont, CA 94538
- Email: info@indussi.com
- Phone: +1 408-569-8974
INDUSSI
Indussi is a USA-focused structural engineering drafting company delivering accurate rebar shop drawings for construction, steel connection design services, and BIM modeling services USA — on time, code-compliant, and construction-ready.
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Contact
5064 Blacksand Road Fremont, CA 94538
info@indussi.com
+1 408-569-8974